SEE BELOW FOR THIS WEEK’S IDAMATCH TRACKS
IMPORTANT ANNOUNCEMENT FOR PIN POCKET USERS
Dear IdaBet.com Player:
PinPocket which services credit and debit card deposits through ewallets suspended that
service effective today without any prior notice. This affects many similar companies that
utilize PinPocket as well as other business entities. PinPocket is still handling ACH transactions.
The company sent this message today:
“PINpocket has frozen its payment card processing service and is presently not servicing
any credit or debit cards. All other activities including electronic banking
remain functional. We will be providing regular updates on reinstatement of our
secure card processing capability as well as our upcoming platform upgrade on
this site and through your Merchants.”
At IdaBet.com, we still continue to offer you numerous other deposit options
including:
-Greendot Money Pak
-Online Master Card deposits
-Personal Checks
-Cashier Checks
-Bank Wires
-Global Cash via phone to our Call Center toll free at 877-782-9994
-PinPocket ACH
Please remember that we reimburse all eligible deposit fees in an effort to contain
costs for our players and maximize opportunity for winning bets and a better
return on your investment.
We are working to replace the PinPocket option as soon as possible. We are
also encouraged that the return of VISA online funding will be in the near
future.
We appreciate your business and apologize for this unforeseen situation and we
pledge to you our continued efforts to work within the banking industry to
achieve respect for horse players.
The funding challenges this industry keeps getting hit with are frustrating to say
the least. To earn your continued business, we offer industry high daily
cash rewards, additional monthly cash with our IdaPremium rewards program,
deposit fee reimbursement, and ongoing cash incentives and promotions…to name
a few.
We regret this inconvenience but hope our efforts in support of paying it forward
to our players as much as possible demonstrates our willingness to earn your
business for the long haul. Consistently day in and day out we have
always put the player first under difficult circumstances and an extremely
uneven playing field.
Where you play and who you place your wagers with really does make a difference
in this business. Thank you for your patience and understanding.
Please feel free to reach out to me directly if you have any questions or need
anything further or if I, or a member of my team, can assist in any way.
Regards,
Melissa Bernard
CEO
SPECIAL NOTE TO IPHONE USERS
Some of you may have experienced a compatibility problem with the new iPhone update and our
wagering platform when playing from your phone.
Apple introduced a major bug in iOS6 which caused this issue. Our IT team
developed a workaround and it has been deployed to our site. You will very
likely have to clear the cache off your browser to start working again if you
were been hit by this bug.
Thank you for your continued business at IdaBet.com and please contact us if
you have any questions or need additional assistance.




